Effective Date: October 9, 2024

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At Infinity Hope Financial Services LLC (“Infinity Hope,” “we,” “our,” or “us”), your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, share, and protect your Personal Data, as well as your rights and choices regarding your information in accordance with applicable privacy laws.

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By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect Personal Data directly from you, automatically through technology, or from third-party sources.

Categories of Data We Collect:

• Personal Identification Information: Name, address, email, phone number, date of birth, and government-issued identification (if required for compliance).

• Financial Information: Income, assets, investment preferences, and other data used for financial planning or insurance purposes.

• Account Information: Login credentials, security questions, and other related data used to access our services.

• Technical Data: IP address, browser type, device details, operating system, and usage patterns.

• Communications Data: Feedback, survey responses, and any correspondence you have with us.

 

2. How We Use Your Information

We process your Personal Data only for specific, legitimate business purposes, including:

• Providing Financial Services: Delivering customized financial planning, insurance, and advisory services.

• Customer Support: Responding to your inquiries and resolving service-related issues.

• Marketing and Communication: Sending newsletters, offers, and updates about our products and services.

• Compliance and Legal Obligations: Meeting legal and regulatory requirements, preventing fraud, and enforcing our policies.

• Improving User Experience: Analyzing website and service performance to enhance our offerings.

We may also combine data collected from different sources to better understand your needs and provide more tailored recommendations.

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3. Sharing of Personal Data

We value your privacy and limit the sharing of your data to specific and necessary cases:

• Service Providers: Third-party vendors that assist with technical, marketing, or operational support.

• Regulatory and Legal Authorities: When required by law, subpoena, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the successor entity.

We do not sell your Personal Data to third parties for their independent use.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and personalize your experience.

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Types of Cookies We Use:

• Essential Cookies: Enable website features and secure access.

• Performance Cookies: Help analyze how users interact with our site.

• Targeting Cookies: Used to deliver relevant content or advertisements (if applicable).

You may manage your cookie preferences through your browser settings.

 

5. Your Privacy Rights

We are committed to protecting your privacy and upholding your rights under applicable data protection laws, including for residents of Connecticut, Nevada, Utah, and Virginia.

Your Rights Include:

• Access and Confirmation: Request details on how we process your Personal Data.

• Correction: Request corrections or updates to inaccurate data.

• Deletion: Request deletion of your Personal Data, subject to legal or contractual limitations.

• Data Portability: Receive your Personal Data in a portable, machine-readable format.

• Opt-Out Rights:

  • From targeted advertising and profiling.

  • From the sale of Personal Data, as defined by applicable law.

• Sensitive Data Control: Limit the use and disclosure of sensitive information (e.g., financial or health data).

• Non-Discrimination: Exercise your privacy rights without experiencing discrimination or reduced service quality.

To exercise your rights, please contact us using the details below.

 

6. Data Retention and Security

We retain Personal Data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, or resolve disputes.

Security Measures:
We implement industry-standard safeguards—such as encryption, secure servers, and firewalls—to protect your information against unauthorized access or disclosure.

 

7. International Data Transfers

If you access our services outside of the United States, your Personal Data may be transferred to and processed in the U.S. or other jurisdictions. We ensure that appropriate safeguards are in place for these transfers.

 

8. Children’s Privacy

Our services are not directed toward children under 18 years old. We do not knowingly collect or process Personal Data from minors without verified parental consent.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or business practices. Significant updates will be communicated via email or a prominent notice on our website. Please check this page regularly for the latest version.

 

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

📧 Email: info@infinityhopefs.com